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Tag Archive

Below you'll find a list of all posts that have been tagged as “Strategic Account Management”

The lateral Partner from Heaven or Hell

Steve Tyndall 24 June 2021Articles Leave a Comment

Bringing a lateral partner into a firm can be very advantageous, but it is equally bold. If not planned and executed well, it can be a very expensive and disruptive exercise for a firm. When a firm invests in a senior lateral appointment, they often seek new clients, additional revenue and increased expertise. Unfortunately these benefits do not simply appear …

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BDbigdatabusiness developmentClientsCRMCRM SystemsKey Relationship ManagementLateral PartnerLaterl HireProfessional Services. Relationship ManagementStrategic Account Management

Key Client and Referrer Management

Steve Tyndall 8 June 2021Articles Leave a Comment

Your top 10, 20 or 30 clients likely make up a large portion of your firm’s revenue. Managing these relationships is important, not just for client retention, but it will likely increase the revenue you receive from those clients. Does the left hand know what the right hand is doing? Having visibility over who is in contact with who, is …

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Key Relationship ManagementProfessional Services. Relationship ManagementStrategic Account Management

Relationships drive Revenue

Steve Tyndall 12 May 2021Articles Leave a Comment

For most commercially focused professional services firms, upward of 80% of their revenue will come from around 20% of their client base. With most of a firm’s revenue coming from existing client and referrer relationships, these key relationships are critical to a firm’s success. If you consider the cost of losing one of your top 10 clients, or even one …

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BDbigdatabusiness developmentClientsCRMCRM SystemsKey Relationship ManagementProfessional Services. Relationship ManagementStrategic Account Management

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